Community Policy

Community Guidelines


At Unavail our goal is to ensure that our customers have the best possible experience while browsing and purchasing through our online platform. In order for this to take place, it begins with you, our customers. Here are some community guidelines to follow to ensure our whole community feels safe and respected at all times.

Cyber Bullying and Harassment

Supporting equality and uniqueness of all individuals is of the utmost importance to us, and anything that challenges this will not be tolerated. We will not tolerate discrimination of any kind. This includes gender, race, ethnicity, nationality, religion, sexual orientation or disability. 

Threatening Misconduct

Any behaviour inciting fear onto others through verbal abuse, scare tactics and death threats will not be tolerated. 

Prohibited Items 

Any items posted which through reasonable belief are deemed counterfeit or illegal will result in a seller being removed from our platform. Unavail will do it its best to ensure that our customers can trust the authenticity of our products and will ensure the appropriate safeguards are in place when counterfeit or illegal products exist. 

Buying and Selling   

In order to guarantee your purchase is protected, please purchase all products using our online platform. This will allow us to step in if something goes wrong with the transaction of goods.

All purchases made through Unavail will be processed through PayPal so that buyers and sellers alike are 100% protected. This will allow you to shop and sell with confidence. 

As a seller, it is important to make your listings as honest and descriptive as possible. Please include your own photos and refrain from using stock photos of an item as this will not be permitted. 

As a buyer, please do your due diligence of an item before purchasing. The onus is on you to report any listings/items that seem suspicious, fraudulent or counterfeit. 

To others, please do not spam other user listings to promote your own products. This type of action can result in your account being temporarily suspended. 

If you see anything that goes against our community guidelines, please report it. Our widespread goal is to ensure the safety of all of our community members. In doing so, we hope to offer you the best shopping experience possible. We cherish your business and thank you for choosing to shop through Unavail.